Aloware × AmbactiBring Aloware into
the flow of work.
A little less busywork with Aloware.
Call1 capabilities+
- Make a two legged call
Ring an agent (or a ring group) first, then dial the contact and bridge the two legs
Contact2 capabilities+
- Look up a contact by phone number
Find a contact by their phone number
- Create or update a contact
Create a new contact or update if phone number already exists
SMS1 capabilities+
- Send an SMS or MMS
Send an SMS or MMS through Aloware
User1 capabilities+
- Get many users
Retrieve all Aloware users (agents) in the account. The endpoint has no pagination and always returns every user.
Sequence2 capabilities+
- Enroll a contact into a sequence
Add a contact to an Aloware sequence
- Disenroll a contact from all sequences
Remove a contact from all Aloware sequences
Power Dialer3 capabilities+
- Remove a contact from all power dialer lists
Remove the given contact from every Power Dialer list
- Clear all contacts from a power dialer list
Remove every contact from the specified Power Dialer list
- Clear all power dialer lists owned by a user
Remove every contact from all Power Dialer lists owned by the given user
Frequently asked
questions.
What could an Ambacti integration do with Aloware?
The documented operations include Call: Make a two legged call; Contact: Look up a contact by phone number; Contact: Create or update a contact; SMS: Send an SMS or MMS.
Could I keep a workflow read-only?
For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.
Will every action run automatically?
Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.
Do I need to review actions in Aloware?
Decide which work could run on its own and which steps need your review.