Bring Carbon Voice into
the flow of work.
A little less busywork with Carbon Voice.
Conversation3 capabilities+
- Add users to a conversation
Add one or more users to an existing conversation
- Send a direct message to one or more users
Open or reuse a direct conversation with one or more users and post a message
- Send a message to a conversation
Post a text message to an existing conversation
Message3 capabilities+
- Add link attachments to a message
Append one or more URL attachments to an existing message
- Create a share link for a message
Generate a public or specified-access share link
- Remove a label from a message
Remove a specific label from a message
Voice Memo1 capabilities+
- Create a voice memo
Post a voice memo from text or an uploaded audio file
Action Item2 capabilities+
- Create an action item
Create a new action item attached to a conversation or folder
- Update an action item
Update fields and/or status of an existing action item
AI Prompt1 capabilities+
- Create an AI prompt response
Run an AI prompt against one or more messages
Frequently asked
questions.
What could an Ambacti integration do with Carbon Voice?
The documented operations include Conversation: Add users to a conversation; Conversation: Send a direct message to one or more users; Conversation: Send a message to a conversation; Message: Add link attachments to a message.
Could I keep a workflow read-only?
For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.
Will every action run automatically?
Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.
Do I need to review actions in Carbon Voice?
Decide which work could run on its own and which steps need your review.