Channel Talk × AmbactiBring Channel Talk into
the flow of work.
A little less busywork with Channel Talk.
Bot3 capabilities+
- Create or update a bot
Create a new bot or update an existing one
- Delete a bot
- List all bots
List all bots in the channel
Channel1 capabilities+
- Get channel
Retrieve the channel connected with the given API key credentials
Manager2 capabilities+
- Get a manager
Retrieve a manager by ID
- List all managers
List all managers in the channel
Team Chat13 capabilities+
- Send a blocks message to a group by name
Send a new blocks message to a team chat group by name
- Send a blocks message to a group
Send a new blocks message to a team chat group by ID
- Send a plain text message to a group by name
Send a new plain text message to a team chat group by name
- Send a plain text message to a group
Send a new plain text message to a team chat group by ID
- Get a group by ID
Retrieve a team chat group by ID
- Get a group by name
Retrieve a team chat group by name
- List messages in a group
Retrieve a list of messages in a team chat group by ID
- List messages in a group by name
Retrieve a list of messages in a team chat group by name
- Get signed file URL by group ID
Get signed file URL using file key and group ID
- Get signed file URL by group name
Get signed file URL using file key and group name
- List members in a group
List of members in a team chat group
- List all groups
List all team chat groups
- Update a group
Update a team chat group
User Chat19 capabilities+
- Assign a manager to user chat
Assign a manager to a user chat
- Close a user chat
Close the user chat
- Create a user chat by user id
Create a new user chat for a specific user
- Send a message to a chat
Send a new message to a chat
- Delete a user chat
- Retrieve a user chat
- List user chat cases
List user chat cases within a time range
- List messages in STT chat
Retrieve a list of messages in a stt chat
- Download call recording
Download a recording of a call meet
- List messages in chat
Retrieve a list of messages in a chat
- Get signed file URL
Get signed file URL using file key
- List members in user chat
List of members in a user chat
- Invite managers to user chat
Invite managers to a user chat
- List user chats
List of user chats in managed state
- List user chats by user id
List user chats for a specific user
- Open a user chat
- Remove a user chat
- Snooze a user chat
- Update user chat description
User13 capabilities+
- Block a user
Block a user by user ID
- Create a user
Create a new lead by profile
- Create or update a user by member id
Create a new record, or update the current one if it already exists (upsert)
- Delete a user by member id
- Delete a user by user id
- Get a user by member id
- Get a user by user id
- Issue session jwt
Issue a session JWT for a member
- Issue user token by member id
Issue a user token by member ID
- Issue user token by user id
Issue a user token by user ID
- Touch a user
Updates user lastSeenAt, sessionsCount, and daily unique user statistics
- Unblock a user
Unblock a user by user ID
- Update a user
Update a user by user ID
Webhook5 capabilities+
- Create a webhook
Create a new webhook
- Delete a webhook
- Get a webhook
Get a webhook by ID
- List all webhooks
List all webhooks in the channel
- Update a webhook
Frequently asked
questions.
What could an Ambacti integration do with Channel Talk?
The documented operations include Bot: Create or update a bot; Bot: Delete a bot; Bot: List all bots; Channel: Get channel.
Could I keep a workflow read-only?
For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.
Will every action run automatically?
Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.
Do I need to review actions in Channel Talk?
Decide which work could run on its own and which steps need your review.