Bring Chat Data into
the flow of work.
A little less busywork with Chat Data.
Action4 capabilities+
- Send a message to a chat
- Get leads
Retrieve leads/customers from a chatbot
- Get conversations
Retrieve conversation history from a chatbot
- Append a message to an existing conversation
Append a message to an existing conversation as a human agent or assistant
Chatbot4 capabilities+
- Create a chatbot
Create a new chatbot
- Retrain a chatbot
Retrain a chatbot with new data
- Update a base prompt
Update a chatbot's base prompt
- Get chatbot training status
Retrieve the training status of a chatbot
Frequently asked
questions.
What could an Ambacti integration do with Chat Data?
The documented operations include Action: Send a message to a chat; Action: Get leads; Action: Get conversations; Action: Append a message to an existing conversation.
Could I keep a workflow read-only?
For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.
Will every action run automatically?
Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.
Do I need to review actions in Chat Data?
Decide which work could run on its own and which steps need your review.