Freshworks CRM × Ambacti

Bring Freshworks CRM into
the flow of work.

A little less busywork with Freshworks CRM.

Roman aqueduct developing from a precise architectural drawing into marble.
Gather contextDo the workReview & share
Account5 capabilities
  • Get many accounts

    Retrieve many accounts

    Read
  • Get an account

    Retrieve an account

    Read
  • Create an account
    Write
  • Delete an account
    Write
  • Update an account
    Write
Appointment5 capabilities
  • Get many appointments

    Retrieve many appointments

    Read
  • Get an appointment

    Retrieve an appointment

    Read
  • Create an appointment
    Write
  • Delete an appointment
    Write
  • Update an appointment
    Write
Contact5 capabilities
  • Get many contacts

    Retrieve many contacts

    Read
  • Get a contact

    Retrieve a contact

    Read
  • Create a contact
    Write
  • Delete a contact
    Write
  • Update a contact
    Write
Deal5 capabilities
  • Get many deals

    Retrieve many deals

    Read
  • Get a deal

    Retrieve a deal

    Read
  • Create a deal
    Write
  • Delete a deal
    Write
  • Update a deal
    Write
Sales Activity2 capabilities
  • Get many sales activities

    Retrieve many sales activities

    Read
  • Get a sales activity

    Retrieve a sales activity

    Read
Search2 capabilities
  • Lookup a search

    Search for the name or email address of records

    Read
  • Query a search

    Search for records by entering search queries of your choice

    Read
Task5 capabilities
  • Get many tasks

    Retrieve many tasks

    Read
  • Get a task

    Retrieve a task

    Read
  • Create a task
    Write
  • Delete a task
    Write
  • Update a task
    Write
Note3 capabilities
  • Create a note
    Write
  • Delete a note
    Write
  • Update a note
    Write

Frequently asked
questions.

What could an Ambacti integration do with Freshworks CRM?

The documented operations include Account: Get many accounts; Account: Get an account; Appointment: Get many appointments; Appointment: Get an appointment.

Could I keep a workflow read-only?

For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.

Will every action run automatically?

Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.

Do I need to review actions in Freshworks CRM?

Decide which work could run on its own and which steps need your review.