Gleap × AmbactiBring Gleap into
the flow of work.
A little less busywork with Gleap.
Gather contextDo the workReview & share
Contacts4 capabilities+
- Retrieve a contact
- Create or update a contact
- Delete a contact and their conversations
- Track contact events
Customer conversations7 capabilities+
- List contact conversations
- Create a conversation for a contact
- Retrieve a conversation
- Close a conversation
- Reopen a conversation
- List conversation messages
- Send a message as the contact
Frequently asked
questions.
What could an Ambacti integration do with Gleap?
The documented operations include Contacts: Retrieve a contact; Contacts: Create or update a contact; Contacts: Delete a contact and their conversations; Contacts: Track contact events.
Could I keep a workflow read-only?
For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.
Will every action run automatically?
Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.
Do I need to review actions in Gleap?
Decide which work could run on its own and which steps need your review.