ICTContact × AmbactiBring ICTContact into
the flow of work.
A little less busywork with ICTContact.
Gather contextDo the workReview & share
Campaign8 capabilities+
- Add a contact to a campaign
Add one contact to a campaign dial list
- Get the result of a campaign
- Get the status of a campaign
- Get a campaign summary
Per contact outcome: busy, congestion, no response, failed
- Import contacts into a campaign
Upload a CSV of contacts into a campaign
- List many campaigns
- Start a campaign
- Stop a campaign
Contact2 capabilities+
- Create a contact
- Delete a contact
User5 capabilities+
- Create a user
- Delete a user
- Get a user
- List available roles
- Update a user
Frequently asked
questions.
What could an Ambacti integration do with ICTContact?
The documented operations include Campaign: Add a contact to a campaign; Campaign: Get the result of a campaign; Campaign: Get the status of a campaign; Campaign: Get a campaign summary.
Could I keep a workflow read-only?
For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.
Will every action run automatically?
Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.
Do I need to review actions in ICTContact?
Decide which work could run on its own and which steps need your review.