InboxApp × AmbactiBring InboxApp into
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Teams1 capabilities+
- Get team
Get the team associated with the supplied API token.
Threads9 capabilities+
- List threads
List threads ordered by recency with advanced filtering
- Create thread
Create a new active thread with a prospect
- Lookup thread
Find a thread by account link ID and external identifier (platform ID or external ID)
- Lookup threads by username
Find all threads for a prospect by their exact platform username. Returns threads across all account links.
- Get thread
Get details of a specific thread
- Update thread
Mark a thread done or change assignee
- Delete thread
Soft delete a thread
- Send typing indicator
Sends a typing indicator to the external party in the thread. Only supported for X Chat (encrypted) threads.
- Update thread settings
Update settings for a specific thread
Messages8 capabilities+
- List messages
List messages in a thread with pagination support
- Send message
Send a message in a thread
- Edit message
Edit a message in a thread. Only works for X Chat (encrypted DM) threads.
- Delete message
Delete a message in a thread. Only works for X Chat (encrypted DM) threads.
- Get message history
Get the edit history and deletion status of a message. Returns all versions of the message content over time.
- Add reaction
Add a reaction to a message. Only works for non-sandbox threads.
- Remove reaction
Remove a reaction from a message. Only works for non-sandbox threads.
- Quick send message
Send a message without knowing the thread ID ahead of time. Automatically creates a thread if needed.
Account Links1 capabilities+
- List account links
List all account links for the team
Members2 capabilities+
- List members
List all members of the team
- Get member
Get details of a specific member
Prospects3 capabilities+
- Get prospect
Get details of a specific prospect
- Update prospect context
Update context of a specific prospect
- Lookup prospect
Find an Inbox prospect by platform ID. Note that not all of Twitter is included here. A separate search API will be available for profiles not in our CRM later.
Tags6 capabilities+
- List tags
List all tags in the team
- Create tag
Create a new tag for organizing threads and prospects
- Get tag
Get details of a specific tag
- Update tag
Update a tag's name or color
- Delete tag
Delete a tag. This will remove the tag from all threads and prospects.
- List available colors
Get a list of predefined colors that can be used when creating or updating tags
Statuses6 capabilities+
- List statuses
List all statuses in the team
- Create status
Create a new status to track leads through your sales pipeline
- Get status
Get details of a specific status
- Update status
Update a status's name or color
- Delete status
Delete a status. This will remove the status from all threads.
- List available colors
Get a list of predefined colors that can be used when creating or updating statuses
Colors1 capabilities+
- List available colors
Get a list of predefined colors that can be used when creating or updating tags or statuses
Events1 capabilities+
- List events
List webhook events for replay. Events are stored for 7 days.
Frequently asked
questions.
What could an Ambacti integration do with InboxApp?
The documented operations include Teams: Get team; Threads: List threads; Threads: Create thread; Threads: Lookup thread.
Could I keep a workflow read-only?
For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.
Will every action run automatically?
Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.
Do I need to review actions in InboxApp?
Decide which work could run on its own and which steps need your review.