LiveAgent × Ambacti

Bring LiveAgent into
the flow of work.

A little less busywork with LiveAgent.

Roman aqueduct developing from a precise architectural drawing into marble.
Gather contextDo the workReview & share
API v1 conversations5 capabilities
  • List conversations
  • Get conversation information
  • Get conversation messages
  • Add a conversation message
  • Delete a conversation
API v1 companies2 capabilities
  • List companies
  • Get company information

Frequently asked
questions.

What could an Ambacti integration do with LiveAgent?

The documented operations include API v1 conversations: List conversations; API v1 conversations: Get conversation information; API v1 conversations: Get conversation messages; API v1 conversations: Add a conversation message.

Could I keep a workflow read-only?

For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.

Will every action run automatically?

Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.

Do I need to review actions in LiveAgent?

Decide which work could run on its own and which steps need your review.