NUACOM × AmbactiBring NUACOM into
the flow of work.
A little less busywork with NUACOM.
Gather contextDo the workReview & share
Call7 capabilities+
- Add a note to a call
- Add a tag to a call
- Make a call to a queue
- Make a call to an agent
- Download the recording of a completed call
- Retrieve a specific call by ID
- List and filter calls with pagination support
Message7 capabilities+
- Add or update a conversation assignee
- Retrieve a specific SMS by ID
- Retrieve all messages from a customer conversation
- List and filter messages
- Send an SMS message
- Send a whats app free form message
- Send a whats app template message
Contact4 capabilities+
- Create a new contact
- Retrieve a specific contact
- List and filter contacts
- Update an existing contact
Auto Dialer5 capabilities+
- Add a contact to an auto dialer campaign
- Get a specific auto dialer campaign by ID
- List all auto dialer calls
- List all auto dialer campaigns
- List contacts in an auto dialer campaign
NUACOM AI2 capabilities+
- Get an AI generated analysis for a specific call
- List AI generated analysis for calls
Frequently asked
questions.
What could an Ambacti integration do with NUACOM?
The documented operations include Call: Add a note to a call; Call: Add a tag to a call; Call: Make a call to a queue; Call: Make a call to an agent.
Could I keep a workflow read-only?
For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.
Will every action run automatically?
Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.
Do I need to review actions in NUACOM?
Decide which work could run on its own and which steps need your review.