OmniDimension × Ambacti

Bring OmniDimension into
the flow of work.

A little less busywork with OmniDimension.

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Agent3 capabilities
  • Create an agent

    Create a new voice agent

  • Get an agent

    Get one agent with its full configuration

  • Get many agents

    List agents in the account

Bulk Call9 capabilities
  • Add a contact to a campaign

    Push a contact into a dynamic campaign queue

  • Cancel a bulk call campaign
  • Create a bulk call campaign
  • Get a bulk call campaign

    Get campaign details

  • Get live status of a campaign
  • Get many bulk call campaigns
  • Pause a campaign
  • Reschedule a campaign
  • Resume a campaign
Call3 capabilities
  • Dispatch a call

    Place an outbound call with an agent

  • Get a call log

    Get one call log (transcript, sentiment, extracted variables)

  • Get many call logs

    List call logs in the account

Knowledge Base2 capabilities
  • Get many knowledge base files

    List knowledge base files

  • Upload a knowledge base file

    Upload a PDF to the knowledge base

Phone Number1 capabilities
  • Get many phone numbers

    List phone numbers in the account

Frequently asked
questions.

What could an Ambacti integration do with OmniDimension?

The documented operations include Agent: Create an agent; Agent: Get an agent; Agent: Get many agents; Bulk Call: Add a contact to a campaign.

Could I keep a workflow read-only?

For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.

Will every action run automatically?

Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.

Do I need to review actions in OmniDimension?

Decide which work could run on its own and which steps need your review.