Respond.io × AmbactiBring Respond.io into
the flow of work.
A little less busywork with Respond.io.
Gather contextDo the workReview & share
Contacts6 capabilities+
- Create a contact
- Create or update a contact
- Find a contact by identifier
- Search contacts
- Delete a contact
- Add or remove contact tags
Conversations3 capabilities+
- Assign or unassign a conversation
- Open or close a conversation
- Add a conversation comment
Messages4 capabilities+
- Send text or email messages
- Send attachments or quick replies
- Send WhatsApp template messages
- Find a message by ID
Contact fields and lifecycle5 capabilities+
- List custom fields
- Find a custom field
- Create a custom field
- Update a contact lifecycle stage
- Remove a contact lifecycle stage
Workspace4 capabilities+
- List connected channels
- List workspace users
- Find a user
- List closing-note templates
Frequently asked
questions.
What could an Ambacti integration do with Respond.io?
The documented operations include Contacts: Create a contact; Contacts: Create or update a contact; Contacts: Find a contact by identifier; Contacts: Search contacts.
Could I keep a workflow read-only?
For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.
Will every action run automatically?
Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.
Do I need to review actions in Respond.io?
Decide which work could run on its own and which steps need your review.