Superchat × Ambacti

Bring Superchat into
the flow of work.

A little less busywork with Superchat.

Roman aqueduct developing from a precise architectural drawing into marble.
Gather contextDo the workReview & share
User1 capabilities
  • Retrieve information about yourself as a Superchat user
Contact5 capabilities
  • Search for a contact
  • Delete a contact
  • Create a new contact
  • Update an existing contact
  • Get many conversations of a contact
Message3 capabilities
  • Send a message
  • Send an email
  • Send a WhatsApp template
Conversation5 capabilities
  • Retrieve a conversation
  • Update the labels of a conversation
  • Update the status of a conversation
  • Update the assignees of a conversation
  • Delete a conversation
Note3 capabilities
  • Create a conversation note
  • Retrieve a conversation note
  • Delete a conversation note
File3 capabilities
  • Create a file
  • Delete a file
  • Download a file

Frequently asked
questions.

What could an Ambacti integration do with Superchat?

The documented operations include User: Retrieve information about yourself as a Superchat user; Contact: Search for a contact; Contact: Delete a contact; Contact: Create a new contact.

Could I keep a workflow read-only?

For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.

Will every action run automatically?

Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.

Do I need to review actions in Superchat?

Decide which work could run on its own and which steps need your review.