TicketZero × AmbactiBring TicketZero into
the flow of work.
A little less busywork with TicketZero.
Automation1 capabilities+
- Trigger an automation
Trigger a TicketZero automation via its webhook token
Contact5 capabilities+
- Create a contact
Create a new contact
- Delete a contact
Delete a contact (soft delete)
- Get a contact
Get a contact by ID
- Get many contacts
Get many contacts (optionally filtered by email)
- Update a contact
Update fields and custom attributes of a contact
Contact List3 capabilities+
- Add a contact to a list
- Get many contact lists
Get many contact lists (segments) including member counts
- Remove a contact from a list
Conversation7 capabilities+
- Add a tag
Add a tag to the conversation
- Assign a conversation
Assign the conversation to a team member (empty = unassign)
- Delete a conversation
Delete the conversation (soft delete)
- Get a conversation
Get a conversation including the last 50 messages
- Get many conversations
Get many conversations (filter by status/inbox)
- Remove a tag
Remove a tag from the conversation
- Update conversation status
Set the status (open / snoozed / done)
Note3 capabilities+
- Add a note
Add an internal note to a conversation
- Delete a note
Delete an internal note
- Get many notes
Get many internal notes of a conversation
Workspace1 capabilities+
- Get workspace info
Get info about the connected workspace (about me)
File4 capabilities+
- Delete a file
- Get a file download link
Generate a short-lived download URL
- Get many files
Get many folders and files in the file manager
- Upload a file
Upload a file from n8n binary data
Message2 capabilities+
- Send a message
Send an outbound text message in a conversation
- Send an email
Send an HTML email in an email conversation (with subject)
Frequently asked
questions.
What could an Ambacti integration do with TicketZero?
The documented operations include Automation: Trigger an automation; Contact: Create a contact; Contact: Delete a contact; Contact: Get a contact.
Could I keep a workflow read-only?
For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.
Will every action run automatically?
Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.
Do I need to review actions in TicketZero?
Decide which work could run on its own and which steps need your review.