VocalLabs × Ambacti

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Dashboard2 capabilities
  • Get dashboard statistics

    Retrieve dashboard statistics

  • Get tokens

    Retrieve available tokens

Wallet2 capabilities
  • Get wallet balance

    Retrieve current wallet balance

  • Get transaction history

    Retrieve wallet transaction history

SIP1 capabilities
  • Create a SIP call

    Initiate a new SIP call

Call12 capabilities
  • Initiate a call

    Start a new call

  • Create a direct call

    Initiate a direct call to a phone number using a client token

  • Get call details

    Retrieve details for a specific call

  • Get available voices

    Retrieve list of available voices

  • Get call API tokens

    Retrieve call API tokens

  • Call API

    Initiate call via webhook

  • Get call timeline

    Retrieve call timeline history

  • Get daily calls

    Retrieve daily call statistics

  • Get WebSocket URL

    Get WebSocket connection URL

  • Get audit details

    Retrieve audit details for a call

  • Get all audits

    Retrieve all audit records

  • Upload audio

    Upload audio files for auditing

Agent26 capabilities
  • Get all agents

    Retrieve list of AI agents

  • Get agent by ID

    Retrieve a specific agent by ID

  • Create a new agent

    Create a new AI agent

  • Update agent

    Update an existing agent

  • Get agent templates

    Retrieve available agent templates

  • Get voices by language

    Retrieve available voices for a language

  • Toggle favorite status

    Toggle agent favorite status

  • Update agent visibility

    Update agent shared/visibility status

  • Get agent prompt history

    Retrieve agent prompt history

  • Update success metric

    Update agent success metrics

  • Update WhatsApp notification

    Enable/disable WhatsApp notifications

  • Update mail notification

    Enable/disable email notifications

  • Get agent documents

    Retrieve documents for an agent

  • Insert agent document

    Add a document to an agent

  • Get AI models

    Retrieve available AI models

  • Get agent actions

    Retrieve agent action configurations

  • Update agent reschedule

    Enable/disable agent rescheduling

  • Get keyword replacements

    Retrieve keyword replacements for an agent

  • Get agent keywords

    Retrieve keywords for an agent

  • Add keyword

    Add a new keyword replacement

  • Update keyword

    Update an existing keyword replacement

  • Delete keyword

    Delete a keyword replacement

  • Get template

    Retrieve a specific agent template

  • Get agent samples

    Retrieve sample data for an agent

  • Get agent FAQs

    Retrieve FAQs for an agent

  • Manage agent FAQ

    Insert, update, or delete agent FAQ

Analytics9 capabilities
  • Get call statuses

    Retrieve all call statuses

  • Get call conversation

    Retrieve conversation for a specific call

  • Get call data

    Retrieve data for a specific call

  • Get call status

    Retrieve status for a specific call

  • Get call summary

    Retrieve summary for a specific call

  • Get post call data

    Retrieve post-call data for an agent

  • Update post call data

    Update post-call data

  • Delete post call data

    Delete post-call data

  • Get VocalLabs call data

    Retrieve VocalLabs call data

Contact14 capabilities
  • Create contact group

    Create a new contact group

  • Create contact in group

    Add a contact to a group

  • Update contact metadata

    Update metadata for a contact

  • Get contact groups

    Retrieve list of contact groups

  • Update contact group

    Update an existing contact group

  • Delete contact group

    Delete a contact group

  • Delete contact

    Delete a contact

  • Get contacts

    Retrieve list of contacts

  • Add multiple contacts

    Add multiple contacts to a group

  • Get contact data

    Retrieve data for a contact

  • Update contact data
  • Get contact

    Retrieve a specific contact

  • Create contact group V2

    Create a new contact group (V2)

  • Add multiple contacts V2

    Add multiple contacts to a group (V2)

Library11 capabilities
  • Get actions

    Retrieve list of actions

  • Create action

    Create a new action

  • Update action

    Update an existing action

  • Delete action

    Delete an action

  • Get documents

    Retrieve list of documents

  • Delete document

    Delete a document

  • Get action templates

    Retrieve available action templates

  • Get action template details

    Retrieve details for an action template

  • Get action parameters

    Retrieve parameters for an action

  • Get action fields

    Retrieve fields for an action

  • Get action configuration

    Retrieve configuration for an action

Identity2 capabilities
  • Get flows

    Retrieve list of identity verification flows

  • Get identity URL

    Generate identity verification URL

Campaign8 capabilities
  • Get campaigns

    Retrieve list of campaigns

  • Create campaign

    Create a new campaign

  • Update campaign

    Update an existing campaign

  • Delete campaign

    Delete a campaign

  • Get queueing details

    Retrieve queueing details for a campaign

  • Get campaign status

    Retrieve status of a campaign

  • Update campaign status

    Update campaign status (active/inactive)

  • Add contacts to campaign

    Add contacts/groups to a campaign

Marketplace3 capabilities
  • Fetch available numbers

    Retrieve list of available phone numbers

  • Get your numbers

    Retrieve your purchased phone numbers

  • Fetch countries

    Retrieve list of available countries

Frequently asked
questions.

What could an Ambacti integration do with VocalLabs?

The documented operations include Dashboard: Get dashboard statistics; Dashboard: Get tokens; Wallet: Get wallet balance; Wallet: Get transaction history.

Could I keep a workflow read-only?

For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.

Will every action run automatically?

Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.

Do I need to review actions in VocalLabs?

Decide which work could run on its own and which steps need your review.