Bring VocalLabs into
the flow of work.
A little less busywork with VocalLabs.
Dashboard2 capabilities+
- Get dashboard statistics
Retrieve dashboard statistics
- Get tokens
Retrieve available tokens
Wallet2 capabilities+
- Get wallet balance
Retrieve current wallet balance
- Get transaction history
Retrieve wallet transaction history
SIP1 capabilities+
- Create a SIP call
Initiate a new SIP call
Call12 capabilities+
- Initiate a call
Start a new call
- Create a direct call
Initiate a direct call to a phone number using a client token
- Get call details
Retrieve details for a specific call
- Get available voices
Retrieve list of available voices
- Get call API tokens
Retrieve call API tokens
- Call API
Initiate call via webhook
- Get call timeline
Retrieve call timeline history
- Get daily calls
Retrieve daily call statistics
- Get WebSocket URL
Get WebSocket connection URL
- Get audit details
Retrieve audit details for a call
- Get all audits
Retrieve all audit records
- Upload audio
Upload audio files for auditing
Agent26 capabilities+
- Get all agents
Retrieve list of AI agents
- Get agent by ID
Retrieve a specific agent by ID
- Create a new agent
Create a new AI agent
- Update agent
Update an existing agent
- Get agent templates
Retrieve available agent templates
- Get voices by language
Retrieve available voices for a language
- Toggle favorite status
Toggle agent favorite status
- Update agent visibility
Update agent shared/visibility status
- Get agent prompt history
Retrieve agent prompt history
- Update success metric
Update agent success metrics
- Update WhatsApp notification
Enable/disable WhatsApp notifications
- Update mail notification
Enable/disable email notifications
- Get agent documents
Retrieve documents for an agent
- Insert agent document
Add a document to an agent
- Get AI models
Retrieve available AI models
- Get agent actions
Retrieve agent action configurations
- Update agent reschedule
Enable/disable agent rescheduling
- Get keyword replacements
Retrieve keyword replacements for an agent
- Get agent keywords
Retrieve keywords for an agent
- Add keyword
Add a new keyword replacement
- Update keyword
Update an existing keyword replacement
- Delete keyword
Delete a keyword replacement
- Get template
Retrieve a specific agent template
- Get agent samples
Retrieve sample data for an agent
- Get agent FAQs
Retrieve FAQs for an agent
- Manage agent FAQ
Insert, update, or delete agent FAQ
Analytics9 capabilities+
- Get call statuses
Retrieve all call statuses
- Get call conversation
Retrieve conversation for a specific call
- Get call data
Retrieve data for a specific call
- Get call status
Retrieve status for a specific call
- Get call summary
Retrieve summary for a specific call
- Get post call data
Retrieve post-call data for an agent
- Update post call data
Update post-call data
- Delete post call data
Delete post-call data
- Get VocalLabs call data
Retrieve VocalLabs call data
Contact14 capabilities+
- Create contact group
Create a new contact group
- Create contact in group
Add a contact to a group
- Update contact metadata
Update metadata for a contact
- Get contact groups
Retrieve list of contact groups
- Update contact group
Update an existing contact group
- Delete contact group
Delete a contact group
- Delete contact
Delete a contact
- Get contacts
Retrieve list of contacts
- Add multiple contacts
Add multiple contacts to a group
- Get contact data
Retrieve data for a contact
- Update contact data
- Get contact
Retrieve a specific contact
- Create contact group V2
Create a new contact group (V2)
- Add multiple contacts V2
Add multiple contacts to a group (V2)
Library11 capabilities+
- Get actions
Retrieve list of actions
- Create action
Create a new action
- Update action
Update an existing action
- Delete action
Delete an action
- Get documents
Retrieve list of documents
- Delete document
Delete a document
- Get action templates
Retrieve available action templates
- Get action template details
Retrieve details for an action template
- Get action parameters
Retrieve parameters for an action
- Get action fields
Retrieve fields for an action
- Get action configuration
Retrieve configuration for an action
Identity2 capabilities+
- Get flows
Retrieve list of identity verification flows
- Get identity URL
Generate identity verification URL
Campaign8 capabilities+
- Get campaigns
Retrieve list of campaigns
- Create campaign
Create a new campaign
- Update campaign
Update an existing campaign
- Delete campaign
Delete a campaign
- Get queueing details
Retrieve queueing details for a campaign
- Get campaign status
Retrieve status of a campaign
- Update campaign status
Update campaign status (active/inactive)
- Add contacts to campaign
Add contacts/groups to a campaign
Marketplace3 capabilities+
- Fetch available numbers
Retrieve list of available phone numbers
- Get your numbers
Retrieve your purchased phone numbers
- Fetch countries
Retrieve list of available countries
Frequently asked
questions.
What could an Ambacti integration do with VocalLabs?
The documented operations include Dashboard: Get dashboard statistics; Dashboard: Get tokens; Wallet: Get wallet balance; Wallet: Get transaction history.
Could I keep a workflow read-only?
For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.
Will every action run automatically?
Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.
Do I need to review actions in VocalLabs?
Decide which work could run on its own and which steps need your review.