Zammad × AmbactiBring Zammad into
the flow of work.
A little less busywork with Zammad.
Gather contextDo the workReview & share
Group5 capabilities+
- Get many groupsRead
- Get a groupRead
Retrieve a group
- Create a groupWrite
- Delete a groupWrite
- Update a groupWrite
Organization5 capabilities+
- Get many organizationsRead
Retrieve many organizations
- Get an organizationRead
Retrieve an organization
- Create an organizationWrite
- Delete an organizationWrite
- Update an organizationWrite
Ticket5 capabilities+
- Get many ticketsRead
Retrieve many tickets
- Get a ticketRead
Retrieve a ticket
- Create a ticketWrite
- Delete a ticketWrite
- Update a ticketWrite
User6 capabilities+
- Get many usersRead
Retrieve many users
- Get currently logged-in userRead
Retrieve currently logged-in user
- Get a userRead
Retrieve a user
- Create a userWrite
- Delete a userWrite
- Update a userWrite
Frequently asked
questions.
What could an Ambacti integration do with Zammad?
The documented operations include Group: Get many groups; Group: Get a group; Organization: Get many organizations; Organization: Get an organization.
Could I keep a workflow read-only?
For a read-only workflow, limit account permissions to reading data and exclude actions that create, update, or delete records.
Will every action run automatically?
Choose which steps could run on their own and which should pause for review. Changes should follow the permissions and approval rules you set.
Do I need to review actions in Zammad?
Decide which work could run on its own and which steps need your review.