Review chat request routing safeguards
Customer support · Example outcome
The handoff
A private authorized chat requests, optional attachments, processing notices, and response destinations review draft with source checks, uncertainty notes, and human approval status.
Keep in mind
Requests and attachments may contain confidential, personal, or harmful content, and forwarding changes where data is processed. Disclose handling and retention, require authenticated access, minimize or redact data, enforce approved destinations, test sensitive cases, and keep consequential responses under human review.
