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WEBSITE AVAILABILITY · Workflow idea

Know when a website needs attention.

Maintain a list of important public or internal websites and check whether each one is responding. When a check fails, give the team the affected address and result so someone can confirm the issue, assess its impact, and decide what to do next.

Make it yours See how it works ↓
A Roman aqueduct taking shape from architectural sketch to marble.
A little structure. A clearer outcome.
Starts with
A website is on the monitoring list
Produces
A timely availability notice with the affected website and check result, ready for an operator to verify.
Category
Operations

01 / The starting point

A clear request.
A useful direction.

A website address selected by the person responsible for service monitoring

“Check selected websites regularly and alert the responsible team when a site does not respond as expected.”
An example request · Make it specific to your team.

02 / The work

5 tasks.
One useful outcome.

Helps service owners notice website availability issues without repeatedly checking each address by hand.

  1. Choose websites to monitor

    List the public or internal sites that the team is responsible for checking.

  2. Set an appropriate check schedule

    Choose how often to check each site based on its importance and the team’s monitoring needs.

  3. Check whether each site responds

    Record the result for each selected address and make unavailable or unexpected responses easy to spot.

  4. Notify the responsible team about a failure

    Share the affected address and check details with the people who can investigate the service.

  5. Confirm the issue before taking action

    Have an operator verify the problem and decide whether to escalate, retry, or contact anyone.

03 / The result

Something useful.
Something to build on.

A timely availability notice with the affected website and check result, ready for an operator to verify.

AmbactiWorkflow folio · 5 steps

Know when a website needs attention

Operations · Example outcome

The handoff

A timely availability notice with the affected website and check result, ready for an operator to verify.

Keep in mind

A failed check may be temporary or caused by a network or access issue. Have an operator confirm the site and assess the impact before escalating an incident or contacting customers.

04 / Make it yours

Set the brief.
Set the standard.

A few choices shape the work around your team.

Agree on the monitored site list

Assign an owner to keep the website list accurate and remove addresses that are no longer in scope.

Choose check timing and failure criteria

Define how often sites are checked and what result should be treated as needing attention.

Select the incident recipients

Send notices only to teammates responsible for investigating availability issues.

Test normal and failed checks

Confirm that expected responses are recorded correctly and that an apparent failure reaches the right person.

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