Review delayed shipment options
Commerce · Example outcome
The handoff
A private verified shipment status, carrier updates, customer delivery details, and proposed alternatives review draft with source checks, uncertainty notes, and human approval status.
Keep in mind
Tracking can lag and a suggested route may affect cost, delivery commitments, or customer privacy. Verify shipment identity, address access, carrier status, and promised dates, protect customer details, route safety or perishable-goods concerns promptly, and require an authorized owner to approve rerouting, charges, and each customer notice.
