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ASSISTANT QUALITY EVALUATION · Workflow idea

Measure whether an assistant chose the expected actions before relying on it.

For a controlled test environment, run a reviewed dataset through an assistant and compare the actions it actually selected with expected actions recorded by evaluators. Save pass or fail results and relevant diagnostic context for debugging. Keep live customer data out of test sets where possible, isolate external side effects, and treat a passing tool-use score as one quality signal—not proof that an answer or action is correct.

Make it yours See how it works ↓
A Roman aqueduct taking shape from architectural sketch to marble.
A little structure. A clearer outcome.
Starts with
A reviewed test case is ready for evaluation
Produces
A test record comparing expected and observed actions with a result and review context.
Category
Research & strategy

01 / The starting point

A clear request.
A useful direction.

A maintained dataset with expected actions and a sandboxed assistant configuration

“Measure action-selection behavior without exposing sensitive examples or causing unreviewed real-world effects.”
An example request · Make it specific to your team.

02 / The work

5 tasks.
One useful outcome.

Helps developers test whether an assistant selected the expected information sources or utilities for a task.

  1. Define the task and expected action

    Document which sources or utilities should be used and why.

  2. Run the case in an isolated environment

    Prevent test requests from sending messages, changing records, or spending money.

  3. Compare observed and expected actions

    Record a transparent pass or fail and preserve the relevant test context.

  4. Review failures and surprising passes

    Check whether the expected behavior or evaluation rule needs correction.

  5. Approve broader use separately

    Treat action-selection results as one quality measure, not proof of correctness.

03 / The result

Something useful.
Something to build on.

A test record comparing expected and observed actions with a result and review context.

AmbactiWorkflow folio · 5 steps

Evaluate assistant tool selection

Research & strategy · Example outcome

The handoff

A test record comparing expected and observed actions with a result and review context.

Keep in mind

A matching action sequence does not prove the final answer is accurate, safe, or fair. Use representative, privacy-reviewed examples, isolate live accounts and external effects, retain only necessary diagnostics, and review failures and passing cases before deployment.

04 / Make it yours

Set the brief.
Set the standard.

A few choices shape the work around your team.

Build a representative, privacy-reviewed dataset

Use authorized examples and remove personal details not needed for testing.

Document expected actions and scoring

Keep test purpose, pass criteria, and dataset changes reviewable.

Isolate accounts and external effects

Use a sandbox and prevent test actions from reaching live services.

Assign evaluation and release reviewers

Require technical review before a result informs a deployment decision.

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