Review legal client onboarding messages
People & hiring · Example outcome
The handoff
A private verified new-client matter details, onboarding stages, and proposed welcome messages review draft with source checks, uncertainty notes, and human approval status.
Keep in mind
Client intake can contain privileged or sensitive information, and an incorrect message may imply representation or promise legal work. Explain use and retention, verify identity and matter status, restrict access, avoid giving legal advice, and require an authorized lawyer or client owner to approve each recipient, message, and next step.
