Review prospective legal-client inquiries
Customer support · Example outcome
The handoff
A private voluntarily submitted intake details, practice scope, conflict questions, and proposed firm handoffs review draft with source checks, uncertainty notes, and human approval status.
Keep in mind
Prospective-client submissions may be confidential and can create urgent deadlines; intake is not legal advice or confirmation of representation. Give clear handling and retention notice, collect only necessary facts, restrict access, route urgent matters to a lawyer, and require qualified staff to approve conflict checks, eligibility decisions, and every reply.
