COMMUNICATION REVIEW · Workflow idea

Make internal knowledge easier to find without widening access to private documents.

For authorized work involving approved internal documents, staff questions, and responses with supporting source passages, prepare an answer from a selected, authorized knowledge collection with source passages for a reviewer to check. Internal documents may be confidential, stale, or restricted to a smaller group than the questioner. Match access to document permissions, minimize retained question history, verify citations and versions in context, protect sensitive excerpts, and route uncertain or consequential answers to an accountable person. Explain information use and retention, obtain required consent, respect source and reuse rights, verify important details, and keep external or consequential actions under human approval.