PUBLIC MENTION REVIEW · Workflow idea
Check for public posts that mention a selected company name and share recent matches with an internal team. A recurring check can help the team keep up with new discussion while preserving a chance to verify context before responding or sharing more widely.
01 / The starting point
A scheduled search for recent public posts containing the selected company name
“Find posts from the recent review window and prepare them in a private team space with their original context and links.”
02 / The work
Helps a team keep an eye on public discussion of its company without checking manually throughout the day.
Set the company name or account reference that should be included in the recurring public search.
Look for matching posts on the selected schedule and consider only items from the intended time window.
Include the post text, author details available to the team, and a link to the original item.
Bring recent items to the internal destination selected for monitoring and discussion.
Have a teammate confirm relevance, context, and audience before replying or sharing a post beyond the team.
03 / The result
A team update containing matching public posts from the recent period, ready for a person to review for relevance and context.
Reviews & approvals · Example outcome
A team update containing matching public posts from the recent period, ready for a person to review for relevance and context.
Name matches can be unrelated, and public posts can lack important context. Review the original post and its audience before replying, quoting, or sharing anything outside the internal team.
04 / Make it yours
A few choices shape the work around your team.
Set the public name or account reference and choose how often to look for new mentions; the source example checks every ten minutes.
Choose the internal space for new findings and confirm who may see the posts.
Choose how recent a post must be and identify who checks relevance and handles any proposed response.
Review posts that mention the company in different contexts and confirm irrelevant matches are not treated as verified company discussion.