Review client communication concerns
Reviews & approvals · Example outcome
The handoff
A private a submitted message or brief and possible tone or safety concerns review draft with source checks, uncertainty notes, and human approval status.
Keep in mind
A toxicity score can stigmatize someone, miss humor or distress, or unfairly label lawful disagreement. Explain how submissions are used, restrict access, check the full context, avoid automated client decisions or public accusations, provide a correction route, and require a trained person to approve any response or service change.
