Review follow-ups for dormant property inquiries
Customer support · Example outcome
The handoff
A private older property inquiries, current contact choices, and proposed re-engagement messages review draft with source checks, uncertainty notes, and human approval status.
Keep in mind
An old inquiry may be resolved, withdrawn, or no longer consent to contact, and housing outreach must be fair. Verify the current status and contact basis, honor opt-outs and suppression records, avoid protected-class inference, minimize retained personal data, and require a person to approve every recipient, message, and send time.
