Organize an inquiry for follow-up without letting a score decide…
Customer support · Example outcome
The handoff
A private inbound lead assessments review draft with source checks, uncertainty notes, and human approval status.
Keep in mind
A score may reflect missing or biased information and can unfairly affect access to service. Explain data use, check the original inquiry, avoid sensitive traits, and require a person to review any prioritization, record change, or follow-up.
