Review law-firm client intake routing
Reviews & approvals · Example outcome
The handoff
A private prospective client-submitted intake details, conflict-check questions, and proposed matter routing review draft with source checks, uncertainty notes, and human approval status.
Keep in mind
Intakes may contain privileged or highly sensitive facts, and an incorrect conflict or urgency label can cause serious harm. Provide appropriate notice, restrict access and retention, verify identity and source records, avoid legal conclusions, escalate urgent deadlines, and require qualified staff or counsel to approve conflicts, advice, and client communications.
