Review onboarding follow-up messages
People & hiring · Example outcome
The handoff
A review-ready brief about incomplete account signups and proposed help or reminder messages, with source checks, uncertainty, and approval status.
Keep in mind
Signup status and contact details are personal, and repeated reminders can disregard a person’s choice. Explain data use, confirm a valid contact basis, honor opt-outs, limit stored details, stop after a reply or removal request, and require approval of each recipient and exact message.
