Review customer order confirmations
Commerce · Example outcome
The handoff
A private new order details, verified fulfillment terms, and proposed customer confirmations review draft with source checks, uncertainty notes, and human approval status.
Keep in mind
A message may misstate an item, quantity, price, delivery estimate, or return term. Reconcile each detail with the current order and policy, protect customer information, avoid unsupported recommendations or promises, honor communication choices, and require a person to approve the exact recipient and confirmation before sending.
