Review order risk alerts
Commerce · Example outcome
The handoff
A private authorized order details, documented risk indicators, and proposed staff review alerts review draft with source checks, uncertainty notes, and human approval status.
Keep in mind
Address differences, order value, or an unfamiliar email do not establish fraud and may reflect legitimate customer circumstances. Minimize payment and identity data, use transparent rules, test for false positives and unfair effects, protect access, and require a trained person to verify evidence before delaying, canceling, or reporting an order.
