Review property inquiry routing (12820)
Customer support · Example outcome
The handoff
A review-ready brief about voluntary property inquiries, stated preferences, and proposed agent assignments, with source checks, uncertainty, and approval status.
Keep in mind
Housing inquiries contain sensitive personal and financial details, and routing can affect access to opportunities. Explain data use, apply consistent service criteria, avoid protected-trait inferences, verify preferences, and leave eligibility and housing decisions to accountable professionals.
