Review public inquiry leads
Customer support · Example outcome
The handoff
A review-ready brief about public business inquiries, concise summaries, and proposed follow-up ownership, with source checks, uncertainty, and approval status.
Keep in mind
Public posts can contain personal details and may not invite sales contact; source terms and context matter. Collect only necessary information, verify identity and intent, avoid sensitive profiling, honor contact preferences, and require a person to approve any record, assignment, and exact outreach before action.
