PUBLIC CONVERSATION RESEARCH · Workflow idea

Keep relevant public posts together and traceable to their authors.

Gather a limited set of public posts about a topic into a private research list. Keep each author and original link attached, avoid drawing conclusions about individuals, and give a researcher a chance to review the material before it is used or shared.

A Roman aqueduct taking shape from architectural sketch to marble.
A little structure. A clearer outcome.
Starts with
Research collection request
Produces
A private list of distinct public posts with their original links and attribution, ready for research review.
Category
Research & strategy

01 / The starting point

A clear request.
A useful direction.

A researcher-approved topic and a bounded set of public posts

“Collect relevant public posts without repeats, retain author and source context, and prepare them for a private human review.”
An example request · Make it specific to your team.

02 / The work

6 tasks.
One useful outcome.

Helps a researcher keep selected public discussion in one place for a focused review.

  1. Define the research question and limits

    Agree on the topic, collection period, result cap, and intended use before gathering posts.

  2. Collect relevant public posts

    Include only posts that fit the stated purpose and are available for public viewing; do not seek private or restricted material.

  3. Preserve author and source attribution

    Keep the author’s displayed name, original link, and available date with each collected post.

  4. Review for relevance and duplicates

    Remove repeated entries and have a researcher check that each post genuinely relates to the question.

  5. Handle personal details carefully

    Avoid recording unnecessary personal information or making sensitive claims about authors based on their posts.

  6. Approve any quote or external use

    Require a person to confirm consent where needed and approve the exact excerpt, attribution, audience, and purpose before sharing.

03 / The result

Something useful.
Something to build on.

A private list of distinct public posts with their original links and attribution, ready for research review.

AmbactiWorkflow folio · 6 steps

Review public social research

Research & strategy · Example outcome

The handoff

A private list of distinct public posts with their original links and attribution, ready for research review.

Keep in mind

A public post is not permission to republish it or profile its author. Follow the source’s rules, retain attribution, avoid sensitive inferences, and obtain appropriate consent before quoting, contacting, or sharing posts beyond the approved research group.

04 / Make it yours

Set the brief.
Set the standard.

A few choices shape the work around your team.

Choose the topic and collection period

Document the research purpose, public scope, time period, and maximum number of posts to retain.

Create a private research list

Limit access to the authorized team and retain original links, displayed author credit, and collection context.

Set review and removal expectations

Name a researcher to check relevance, handle removals or corrections, and assess whether a post should remain in the collection.

Test with representative public posts

Check attribution, duplicates, irrelevant results, and a removed post before relying on the research list.

Keep exploring

Put your next idea to work.

Start with your brief. Make the process your own.

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