Review scheduled email summaries
Email · Example outcome
The handoff
A concise draft digest of recent messages and possible actions, awaiting a reviewer’s check of accuracy and audience.
Keep in mind
A summary can omit context, misstate a commitment, or expose information to the wrong audience. Limit the messages included, preserve links or context for checking, treat suggested actions as unconfirmed, and require a person to verify the draft and recipient list before it is sent.
