Review smart meter anomaly alerts
Reviews & approvals · Example outcome
The handoff
A source-linked draft of authorized meter readings, expected usage ranges, and possible urgent service signals, with uncertainty noted and no external or consequential action taken before human approval.
Keep in mind
Usage patterns can reveal occupancy and routines, while an anomaly may be a faulty reading rather than an emergency. Minimize and protect household data, verify device and time window, test thresholds, route credible safety concerns to qualified staff, and require an authorized operator to approve customer notices or service changes.
