Review student inquiry follow-ups
Customer support · Example outcome
The handoff
A source-linked draft of voluntarily submitted education inquiries, relevant service information, and proposed follow-ups, with uncertainty noted and no external or consequential action taken before human approval.
Keep in mind
Student inquiries may involve minors or sensitive circumstances, and a score must not decide access to education. Explain data use and retention, confirm age-appropriate permissions, use relevant criteria only, honor contact choices, and require authorized staff to approve prioritization and every message.
