Review tenant requests and rent records
Customer support · Example outcome
The handoff
A private authorized rent status, tenant messages, and proposed reminders or maintenance handoffs review draft with source checks, uncertainty notes, and human approval status.
Keep in mind
A wrong balance or message can harm a tenant, while a maintenance request may describe an urgent safety issue. Protect housing and payment records, verify payments and lease context, respect contact preferences, escalate hazards promptly, and require a responsible person to approve reminders, notices, repairs, and account changes.
