Review two-way customer-record updates
Reviews & approvals · Example outcome
The handoff
A review-ready brief about proposed matching and field updates across authorized customer records, with source checks, uncertainty, and approval status.
Keep in mind
Similar names, stale values, and conflicting field rules can merge the wrong people or overwrite a reliable record. Confirm purpose and access rights, validate stable identifiers and mappings, keep an audit trail, and require the record owner to approve every merge and live update.
