COMMUNITY COMMUNICATION · Workflow idea
Prepare a message for a community channel, check that it is appropriate for the audience, and send the approved text through the team’s configured bot account.
01 / The starting point
A message draft and the community channel selected by an organizer
“Send the approved message to the selected community channel using the team’s configured bot identity.”
02 / The work
Helps an organizer send a prepared message to a chosen community chat channel through a bot account.
Prepare a concise announcement that fits the community’s purpose and posting guidelines.
Select the specific community space where the message belongs and confirm its audience.
Verify that the sender may post there and that the message does not reveal private member or team information.
Have an authorized organizer confirm the exact text and destination before sending.
Check whether the message was posted successfully and address any failed or uncertain result.
03 / The result
The reviewed message is sent to the selected channel, with its destination and delivery outcome available to the organizer.
Operations · Example outcome
The reviewed message is sent to the selected channel, with its destination and delivery outcome available to the organizer.
A person should check the message, channel, and posting permissions before sending. Do not include private member information in a public or broadly visible channel.
04 / Make it yours
A few choices shape the work around your team.
List the community channels where the bot account may post and identify their intended audiences.
Name who can approve a message and require them to check the final wording and destination.
Document what can be announced and what member or internal information must stay out of community messages.
Use an appropriate test space to check formatting, destination selection, permissions, and delivery confirmation.